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What to Look for in Remodel Professionals

From contractors to designers, this guide walks you through the hiring process—how to vet pros, what questions to ask, and how to protect your project with smart contracts and communication. Avoid hiring horror stories and build a team you can trust.

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    Service Terms and Legal Agreement

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    Trusted Remodel AdvisorTM – Standard Services Purchase Agreement

    This Agreement is entered into by and between the below named homeowner (“Client”) and Trusted Remodel Advisor. LLC (“Advisor”) for the provision of independent, third- party remodeling advisory services (“Services”) related to Client’s home remodeling project. By purchasing the Services, Client agrees to the following terms:

    1. Welcome

    We’re excited to help you make smarter remodeling decisions. This Agreement outlines the relationship between you (the “Client”) and us (the “Advisor”). If you do not agree to the terms herein, you should not use or purchase our Services.

    2. Scope of Advisor’s Services

    What We Do
    Advisor provides independent, expert guidance as outlined in the accompanying Description of Services, which is incorporated by reference. Services may include:

    • Clarifying remodel goals, must-haves, and budget triggers
    • Offering insight into material options and construction methods
    • Generating a personalized Remodel Ready Specification for contractor bidding
    • Providing strategic insights on contractor bids and identifying potential red flags
    • Educating Clients on common risks, negotiation strategies, and quality control techniques

    What We Don’t Do
    Advisor is not a contractor, architect, engineer, builder, attorney, or licensed financial advisor. Advisor does not:

    • Provide architectural plans, permit drawings, or engineering specifications
    • Perform or manage physical construction work
    •  Offer legal or financial advice (any such information is general and informational only)
    • Represent or guarantee the work, pricing, or conduct of any contractor or vendor

    3. Fees and Payment
    • Fees for Services are listed in the attached Fee Schedule (incorporated herein).

    •  Full payment is due at the time of agreement execution.
    • Accepted payment methods are detailed at time of purchase.
    • Advisor retains the right to adjust future pricing at their sole discretion, with updates posted on the official website.
    • Advisor is an independent advisor to the Client, and is not a party to any contract between Client and third parties (e.g., contractors, vendors).

    4. Refunds

    •  If you purchased a Remodel Ready Specification service, you may request a refund prior to your scheduled consultation with a Trusted Remodel Advisor.
    •  No refunds will be granted after your consultation has occurred.
    • No refunds are available for the DIY Remodel Ready package once the digital packet has been downloaded.
    • Refund requests must be submitted to [email protected] and are subject to review and approval.

    5. Client Responsibilities
    Client agrees to:

    •  Make all final decisions regarding their remodel
    • Provide complete and accurate information during consultations
    •  Maintain direct communication and contracting with any third-party contractors
    • Review and understand all specifications and documents provided

    6. Disclaimers and Limitations

    • Cost Estimates: Advisor’s estimates are based on the nation’s largest and most accurate database of construction material and labor costs, adjusted for Client’s geographic area. However, estimates are informational only and not a guarantee of actual costs. Costs may vary dueto market fluctuations, labor availability, material shortages, tariffs, natural disasters, or other factors beyond Advisor’s control. Advisor is not responsible for discrepancies between estimates  and contractor bids or final project costs.
    • Third-Party Engagements: Advisor does not recommend, select, endorse, or guarantee any contractor, subcontractor, or ] vendor. Final contractor selection is solely the Client’s responsibility.
    • Information Currency: Advisor strives for accuracy but cannot guarantee all data is current or reflects every market  condition.
    • Market Volatility: Advisor is not responsible for changes in pricing due to market shifts (e.g., supply chain issues, natural disasters, or tariffs). 
    • Quality Inspection Punch List: The provided punch list is an advisory tool for Client to verify contractor workmansh p. Advisor does not perform on site inspections or verify third-party work.
    •  Liability Limitation: Advisor’s total liability for any claim arising from this Agreement or Services, whether in contract, tort, or otherwise, is strictly limited to the amount paid by Client for the Services. Advisor is not liable fordirect, indirect, incidental, consequenti l, or punitive damages, including lost profits, project delays, construction defects, or third-party actions.
    • No Warranties: Services are provided “as is” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.

    7. Intellectual Property
    All materials, documents, templates, and specifications provided are the intellectual property of Advisor. Client is granted a non-exclusive, royalty free, perpetual license to use materials solely for their own residential remodel project. Commercial use, reproduction, resale, or redistribution is prohibited.

    8. Confidentiality

    • Advisor will treat Client-provided information as confidential and use it solely to perform the Services.
    • Client agrees not to disclose Advisor’s proprietary methods, tools, or Work Product to third parties without consent, except as necessary to solicit contractor bids.

    9. Dispute Resolution

    • Arbitration: Disputes arising from this Agreement shall be resolved through binding arbitration in Pima County, Arizona, under the American Arbitration Association’s rules. The
      arbitrator’s decision is final and enforceable in court.
    •  No Class Actions: Disputes will be resolved individually, not as part of a class action.
    • Costs: Each party bears its own costs and fees, unless the arbitrator awards otherwise.
    • No Jury Trials: Client waives any right to a jury trial, except to enforce an arbitration award.

    10. Governing Law
    This Agreement shall be governed by the laws of the State of Arizona, without regard to conflict of law principles.

    11. Updates and Amendments
    No modification of this Agreement shall be valid unless in writing and signed by both parties. Advisor may update its general service terms prospectively via its website for new agreements.

    12. Termination
    This Agreement may be terminated by either party, at any time, for any reason, by providing written notice. If terminated early by Client, no refunds will be provided for work already commenced or completed. The Agreement is automatically terminated upon full delivery of Services.

    13. Indemnification
    Client agrees to indemnify, defend, and hold harmless Advisor, including its owner, contractors, and representatives, from any claims, liabilities, damages, costs, or expenses (including attorney’s fees) arising out of:

    • Use of Advisor’s recommendations or deliverables
    • Engagements with third-party contractors or vendors
    • Any act or omission by Client related to their remodeling project

    14. Force Majeure
    Advisor is not liable for delays or failure to perform due to events beyond its control, including natural disasters, government actions, or technology failures.

    15. Entire Agreement
    This Agreement, including all referenced schedules and service descriptions on the product and service description pages of the website, constitutes the entire agreement between Advisor and Client regarding the subject matter herein and supersedes all prior agreements or understandings.

    16. Severability
    If any provision is invalid or unenforceable, the remaining provisions remain in effect.

    17. Assignment
    Client may not assign this Agreement without Advisor’s consent. Advisor may assign to a successor entity with notice.

    18. Acknowledgment
    By checking the [ ] Agree box below and continuing to “Add To Cart”, Client confirms they have read, understand, and agree to the terms of this Agreement and voluntarily enter into this relationship with Trusted Remodel Advisor. 

    By checking this box, I confirm that I understand and accept the terms of the Trusted Remodel Advisor Service Agreement, including the limitations of liability, refund conditions, and scope of advisory services.